Why it helps
Captures details the customer reported but the mechanic did not write down, improving accuracy without a long form.
While you type the description and codes, WrenchLane checks whether it has enough to go on. If not, a 'Help us understand better' panel shows a few targeted follow-up questions with one-tap answers. Your answers are sent along with the analysis.
It helps capture details the customer mentioned but that did not make it into your notes, without a long form.
How to
- Type a Description or Error codes in the diagnostic form
- Answer the questions in the 'Help us understand better' panel, or click Dismiss questions
- Click Analyze
Good to know
- Questions only appear when WrenchLane judges the input is not specific enough.
- You can skip them with Dismiss questions.
Related questions
Why does WrenchLane ask me questions before the analysis?
When the description and codes are not specific enough, a Help us understand better panel shows a few targeted questions with one-tap answers. Your answers are sent with the analysis, and you can dismiss the questions if you prefer.
Learn more: Help us understand better (AI follow-up questions)
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