Why it helps
Self-serve recovery without contacting support.
If you forget your password, request a verification code by email from the login page and use it to set a new password.
How to
- On the log in page click Forgot password?
- Enter your account email and click Continue
- Enter the code you receive and your new password, then Reset password
Good to know
- Your account needs an email address. Users created by an admin without an email should ask their admin to set a new password.
- Too many attempts in a row are temporarily blocked; wait a moment and try again.
Related questions
A mechanic forgot their password. What do we do?
If the user has an email address, use Forgot password? on the login page to get a code by email. Otherwise the admin can set a new password for that user in Manage team.
Learn more: Reset password (Forgot password?), Change password
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