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Close account

Users can request permanent account closure and data deletion from Profile. The request is sent to support, the user is signed out immediately and the team confirms by email before removing data, usually within a few business days.

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Why it helps

Meets privacy and App Store deletion requirements with a simple self-serve request.

You can ask for your account to be closed and your data deleted from Profile. You are signed out right away, and our team confirms by email before removing the data, usually within a few business days.

How to

  1. Menu > Profile
  2. Close account > Close account
  3. Close account? > Yes, close my account

Good to know

  • Deletion is done by the support team, not instantly.
  • You will get an email confirmation.
How do I close my account and delete my data?

Go to Menu, Profile, Close account and confirm with Yes, close my account. You are signed out right away, and the support team confirms by email before deleting your data, usually within a few business days.

Learn more: Close account

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