Why it helps
Visual guidance and known bulletins for the specific cause, without leaving the diagnosis.
Every cause in a diagnosis has two extra tabs. Videos shows matching repair videos that play right in the app. TSBs shows technical service bulletins matched by fault code or by text, and you can widen the filter to all model years.
You get visual guidance and known bulletins for that specific cause without leaving the diagnosis.
How to
- Expand a cause
- Click the Videos or TSBs tab (each shows a count)
Good to know
- If nothing matches you see 'No videos available' or 'No high-relevance TSBs found'.
- Up to 5 bulletins are included per diagnosis.
- Available on every plan.
Related questions
What do I get back from a diagnosis?
A list of possible causes for that exact vehicle, ranked, each marked with severity High, Medium or Low. Open a cause to see its description, suggested tests, common symptoms, related systems and components, plus Videos and TSBs tabs.
Learn more: Possible causes ranked by probability and severity, Repair videos and TSBs per cause
Does the diagnosis use manufacturer bulletins and recalls?
Yes. In European countries, with technical data access, matching manufacturer bulletins, SmartCASE items and recalls are shown above the possible causes. Every plan also gets a TSBs tab on each cause, and since 28 September 2026 matching TSBs also feed into the analysis itself.
Learn more: Repair videos and TSBs per cause
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