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Cause quick actions: Why this cause?, How to verify?, This is not it

Each cause has a 'Chat about this' menu with 'Why this cause?' and 'How to verify?', which open the vehicle chat with a ready-made question. 'This is not it' rules the cause out so it can be excluded from a re-run.

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Why it helps

One click gets the reasoning or a step-by-step verification procedure for a specific cause, and lets the mechanic eliminate tested causes.

Every cause in the diagnosis has quick actions. 'Chat about this' gives you two ready-made questions: 'Why this cause?' for the reasoning, and 'How to verify?' for a step-by-step check. Both open the vehicle chat with the question already asked.

When you have tested a cause and it is fine, click 'This is not it' to rule it out. Ruled-out causes can be left out when you re-run the diagnosis.

How to

  1. Expand a cause
  2. Click Chat about this (Chatta om detta) and choose Why this cause? (Varför den här orsaken?) or How to verify? (Hur verifierar man?)
  3. Or click This is not it (Det är inte det) to exclude the cause

Good to know

  • On the Free plan, chat questions count toward your daily chat limit.
What can I do with a single possible cause?

Click Chat about this and choose Why this cause? or How to verify? to get the reasoning or a verification procedure in the chat. Click This is not it to rule the cause out.

Learn more: Cause quick actions: Why this cause?, How to verify?, This is not it

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