Why it helps
Manufacturer-confirmed fixes and recalls for the exact car.
The OEM info card brings the manufacturer's own data together in one place: SmartCASE cases, recall data and technical service bulletins.
Filter by vehicle area, fault code, defect or date. Open an item to see the symptom, cause, solution, special tools needed, and the VIN, engine and date ranges it applies to.
How to
- Select a vehicle with technical data
- Click the OEM info card or the OEM info chip
- Choose a category: All, SmartCASE, Recall data or Technical Service Bulletins (each shows a count)
- Use Filter results (Defect, Fault code, Vehicle area) and Reset to clear
- Open an item to read applicability, symptom, cause, solution and parts required; Back returns to the list
Good to know
- Free: locked, and the demo vehicle is shown. One: 1 unlocked vehicle. Small and Large: all vehicles within the monthly allowance.
- Available in European countries with technical data coverage.
- If nothing is found you see 'No matching cases, recalls, or bulletins for this vehicle.'
Related questions
What is OEM info?
The manufacturer's own data in one place: SmartCASE cases, recall data and technical service bulletins. Filter by vehicle area, fault code, defect or date and open an item for symptom, cause, solution and the VIN, engine and date ranges it applies to.
Learn more: OEM info (SmartCASE, recalls, technical service bulletins)
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