We're here to help
WrenchLane support is built for busy workshops. Get answers fast, learn as you work, and know someone's got your back.
Help when you need it most
Most questions can be answered in our guides or FAQ. For anything else, real people are standing by to help you get back to work.

Find what you need
Browse by topic or search for answers that fit your situation.
Getting started
First steps with WrenchLane and your account setup.
Diagnostics and fault codes
How to enter codes and read diagnostic results.
Vehicles, jobs, and history
Managing your shop's work and keeping records.
Questions
Find quick answers to the most common questions we hear from workshops.
ChatGPT and similar AI tools are trained on large amounts of general internet text and are excellent at writing, explaining, and reasoning across many topics. However, they are not trained on verified automotive repair data, nor are they designed to understand how real workshop diagnostics and repairs are performed.
WrenchLane, on the other hand, is:
- Trained on automotive and repair data
Designed to understand fault codes (DTCs), vehicle systems, common failure patterns, and real-world repair cases. - Built for workshop use
Understands how multiple fault codes, symptoms, causes, and corrective actions relate to each other — the way an experienced technician reasons. - Data-driven and structured
Provides consistent, relevant insights based on vehicle logic, not generic guesses or text-based assumptions. - Integrated into real workflows
Designed to support diagnostics, troubleshooting, and decision-making inside the workshop — not as a standalone chat tool.
In short:
ChatGPT can talk about cars. WrenchLane is built to help fix them.
Yes. All plans include secure data handling and encryption. Your workshop and vehicle data is protected regardless of which pricing plan you choose.
We accept standard online payment methods such as credit and debit cards. In some regions, invoicing options may be available for larger customers.
Yes. If you operate multiple bays or locations, we offer tailored pricing options. Contact us to discuss a plan that fits your workshop size and volume.
Absolutely. You can change your plan at any time. Upgrades take effect immediately, and billing is adjusted automatically. Downgrades apply at the next billing cycle.
Yes. There are no long-term contracts or cancellation fees. You can downgrade or cancel your subscription at any time, and your access will continue until the end of the current billing period.
Yes. The Free plan is free forever and needs no card — use it for as long as you like.
The paid plans start billing when you sign up, so you enter payment details at signup. ONE is covered by our 14-day money-back guarantee: if it isn't right for you, tell us within 14 days and we'll refund your first charge. Every plan can be cancelled at any time.
WrenchLane uses a simple subscription model based on your workshop needs. Start on the Free plan at no cost, or choose a paid plan — ONE, Small or Large — which bills from day one. Workshop groups and chains are priced individually on Enterprise. ONE comes with a 14-day money-back guarantee, and you can cancel any plan at any time.
Pricing is designed to support real workshop workflows. Plans include usage limits that scale with your business, so you always know your costs upfront without unexpected overages.
WrenchLane finds TSBs by text description, not buried in archives. Better yet, our AI automatically matches relevant service bulletins to your diagnosis. You only see what matters for the job at hand.
More FAQs?
See all FAQs on the link below.
Get in touch
Real people with real workshop experience are here to help. Reach out any way that works for you.
Phone
Call us during business hours to talk through a problem or get a quick answer.
Office
Visit us in person if you're in the area and want to see WrenchLane in action.
Built with real workshops in mind
WrenchLane was built by listening to mechanics and shop owners. Support is part of the product, not an afterthought, and we improve it every day based on what you tell us.
Built together with mechanics and shop owners
Support is core to how WrenchLane works
We listen and improve based on your feedback

Still need help? We're here.
Don't wait. Reach out and we'll get you sorted fast.