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Frequently asked questions

Find answers to common questions about WrenchLane and how it works in your shop.

FAQs

What’s the difference between WrenchLane and ChatGPT or other general AI tools?

ChatGPT and similar AI tools are trained on large amounts of general internet text and are excellent at writing, explaining, and reasoning across many topics. However, they are not trained on verified automotive repair data, nor are they designed to understand how real workshop diagnostics and repairs are performed.

WrenchLane, on the other hand, is:

  • Trained on automotive and repair data
    Designed to understand fault codes (DTCs), vehicle systems, common failure patterns, and real-world repair cases.
  • Built for workshop use
    Understands how multiple fault codes, symptoms, causes, and corrective actions relate to each other — the way an experienced technician reasons.
  • Data-driven and structured
    Provides consistent, relevant insights based on vehicle logic, not generic guesses or text-based assumptions.
  • Integrated into real workflows
    Designed to support diagnostics, troubleshooting, and decision-making inside the workshop — not as a standalone chat tool.

In short:
ChatGPT can talk about cars. WrenchLane is built to help fix them.

Is my data safe on all plans?

Yes. All plans include secure data handling and encryption. Your workshop and vehicle data is protected regardless of which pricing plan you choose.

What payment methods do you accept?

We accept standard online payment methods such as credit and debit cards. In some regions, invoicing options may be available for larger customers.

Do you offer discounts for larger workshops or teams?

Yes. If you operate multiple bays or locations, we offer tailored pricing options. Contact us to discuss a plan that fits your workshop size and volume.

Can I upgrade or downgrade my plan later?

Absolutely. You can change your plan at any time. Upgrades take effect immediately, and billing is adjusted automatically. Downgrades apply at the next billing cycle.

Can I cancel my subscription anytime?

Yes. There are no long-term contracts or cancellation fees. You can downgrade or cancel your subscription at any time, and your access will continue until the end of the current billing period.

Is there a free trial?

Yes. You can try WrenchLane for free with full access to core features. No credit card is required to get started, so you can evaluate the platform before committing.

How does WrenchLane pricing work?

WrenchLane uses a simple subscription model based on your workshop needs. You choose a plan that fits your usage, and you get access to AI-powered diagnostics, fault code analysis, and continuous product improvements.

Is pricing based on the number of vehicles or diagnostics?

Pricing is designed to support real workshop workflows. Plans include usage limits that scale with your business, so you always know your costs upfront without unexpected overages.

What about service bulletins?

WrenchLane finds TSBs by text description, not buried in archives. Better yet, our AI automatically matches relevant service bulletins to your diagnosis. You only see what matters for the job at hand.

Why not just use Google?

Google and YouTube waste your time with irrelevant results. WrenchLane delivers instant answers based on your specific DTCs, vehicle model, and year. You get the right diagnosis in seconds, not hours of sifting through unrelated content.

Why choose WrenchLane?

WrenchLane is built for independent mechanics by people who understand the work. Our AI analyzes multiple fault codes at once, something traditional tools cannot do. You get faster, more accurate diagnostics without relying on external support or hunting through manuals.

Can I search multiple fault codes?

Yes. WrenchLane analyzes multiple DTCs together in a single search, giving you a complete picture of what's wrong. No other system does this. You see how faults connect and interact, not just isolated codes.

Do I need a new OBD reader?

No. Keep your current scanner. Transfer the fault codes to WrenchLane, identify the vehicle, and start getting AI-powered answers. Your existing tools work perfectly with our platform.

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