Why it helps
Independent workshops can finish jobs that normally need the dealer, without the car leaving the bay.
Some jobs need dealer-level work your own tool cannot do: software downloads, programming or coding a component, adaptation and teach-in, reading or clearing codes or resetting a service indicator on a factory tool. When a diagnosis cause or repair step needs this, a Recommended action card offers AutoRemote, WrenchLane's remote programming partner.
If your workshop is already an AutoRemote customer, you open their booking page with the job details sent along. If not, send your details and AutoRemote will contact you.
How to
- Diagnostic results > a matching cause (or a repair step) shows the AutoRemote card
- Get started with AutoRemote
- 'Is the workshop already an AutoRemote customer?' > Yes, we are (choose AutoRemote or Launch) > Open booking page
- Or Not yet > fill Company name, Organisation number, Full name, Phone, Postal code and city, I want to > Send to AutoRemote
Good to know
- Available in the EU plus the UK, Norway, Switzerland, Iceland and Liechtenstein, on every plan.
- Not offered on recall, warranty or goodwill work, which belongs with the dealer.
- AutoRemote owns the service, the hardware and the invoice; their terms apply.
- Your workshop's answer (customer or not, and which solution you use) is saved, so colleagues are only asked once.
Related questions
What if a job needs coding or programming my tool cannot do?
When a cause or repair step needs software download, programming, coding, adaptation or a factory-tool reset, WrenchLane can offer AutoRemote, its remote programming partner, in the 32 European countries. Existing AutoRemote customers open AutoRemote's booking page with the job details sent along; other workshops send a short enquiry. AutoRemote provides the service and invoices it on its own terms.
Learn more: AutoRemote remote programming handoff
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